Emergency Services

If you need immediate medical attention for a critical or life-threatening case, come to the emergency room (ER) in any of the four Kasih Ibu Hospitals across Bali.  Our ER opens 24 hours a day, all year around.

At the ER, you will be attended to by doctors and nurses specially trained for emergency medicine. They are supported by teams of specialists as well as a comprehensive range of the most modern technology so you get unparalleled emergency medical care. There are also many English-speaking staff in the International Division to ensure that you know and understand every stage of the care process.

  • What can you expect?

    When you are admitted into the ER, the medical team will assess and stabilize your condition.  They will do the necessary tests and scans, to determine the causes of your condition.  In case of motor accident, the ER team will work with an orthopaedic surgeon to treat your injuries, so you can recover as quickly as possible.

    After your treatment at the ER, you could be discharged or asked to stay for further observations depending on your condition. If you are discharged, you get the necessary medication from our pharmacy to ensure you recovery fully.  You may be asked to return for a follow-up consultation at a later date. The length of stay for observation could be from a few hours or a few nights.  We want to make sure that your condition is stable before your discharge. Our English-speaking staff will help you with all the administrative processes, even your insurance claim.

  • Related service : One-day Care

    For overseas travellers, getting sick and needing emergency treatment is very stressful.  That is why we developed the one-day care service.  You stay in your private room at our hospital for a period of up to 12 hours.  Our medical team will monitor your condition and give you all the treatments that you need. One-day care is great for travellers.  It is a great alternative to recovering alone in your hotel room, especially if you are a lone traveller just received emergency treatment.

    For group travellers, your unwell group member could stay with us while you continue as per your planned schedule. The one-day care is covered by most insurance policies.  Call 081 1355-0303 for more information.